Collapse Menu
Classic Docs
Digital Products and Fulfillments
Order Page Config, Design and Page Flow
Advanced Features
Subscriptions and Saasy
Your Account
Contact Support

What is the maximum file size?

Overview

The maximum size of a file fulfillment on a product is 5TB. The maximum file you can upload with a web browser is 5GB, but we do not recommend this method for files over 100MB. For large files, we suggest uploading via DropBox or with the Remote URL option.

The maximum size of a file fulfillment on a product is 5TB. The maximum file you can upload with a web browser is 5GB, but we do not recommend this method for files over 100MB. For large files, we suggest uploading via DropBox or with the Remote URL option.

 

The maximum size of a file fulfillment on a product is 5TB. The maximum file you can upload with a web browser is 5GB, but we do not recommend this method for files over 100MB. For large files, we suggest uploading via DropBox or with the Remote URL option.

In addition, you can have multiple file fulfillments on a product, and then provide multiple download links to customers in the email fulfillment.

We caution against file fulfillments that are too large as they are often difficult for many customers to download successfully, especially for customers that do not have high Internet speeds.

Try FastSpring

Get a free account and see why FastSpring is the ecommerce partner of choice for software providers around the world. Try our full-service ecommerce solution today to unlock revenue growth for your online company.