Developers
FastSpring is committed to protecting your software company from risk and managing global regulatory compliance.
Expand your global footprint while preventing fraud, managing chargebacks, and complying with all existing and emerging regulations. FastSpring’s platform handles it all!
Our 15-factor fraud monitoring and detection algorithm blocks fraudulent transactions without interfering with the customer experience. FastSpring’s platform detects fraud and distinguishes it from legitimate customers, so you maintain higher transaction acceptance rates.
As a Merchant of Record, we take on the responsibility for managing and reducing chargebacks on your behalf. Chargebacks occur due to a variety of reasons, from a clerical error to a fraudulent transaction. Managing chargebacks can be time-consuming and costly for companies selling online. This is why FastSpring offers complete chargeback management as a built-in feature of our solution.
We manage compliance for all major guidelines and regulations, including:
GDPR
FastSpring is compliant with the EU General Data Protection Regulation. Our platform is capable of conducting business with all EU-based customers. FastSpring complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.
PCI DSS
The Payment Card Industry Data Security Standard was developed to protect consumers and their data no matter where they shop or what channel they use. FastSpring is PCI Level 1 certified, the highest level of certification possible.
What are some of the most common types of fraud that impact SaaS and software companies?
Fraud comes in a variety of forms. Identity theft can cause fraudulent transactions using stolen personal information. Friendly fraud occurs when a customer initiates a chargeback even though they received the goods or services they purchased. Affiliate fraud can occur when partners submit fraudulent transactions. Regardless of its form, FastSpring handles all types of fraud to ensure your online store is secure.
How are risk management and compliance different with FastSpring?
As your merchant of record, FastSpring is responsible for processing credit card and debit transactions on your behalf. This includes compliance with PCI-DSS standards and other payment laws and regulations while also managing refund requests and chargebacks. When you partner with FastSpring, you’re protected so you can focus on the rest of your business.
"We really wanted a full turnkey solution. We found that it was more cost effective to go with FastSpring, primarily because they take care of everything including sales tax, industry expertise and much more."
Get a free account and see why FastSpring is the merchant of record partner of choice for SaaS and software companies around the world. We’ll manage your checkout, VAT, sales tax, compliance, and more, freeing you to do what you do best—building great software.
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