Consumer Support

FastSpring is an authorized reseller of software, digital products, and services for thousands of global companies.

"FSPRG" on your financial statement is short for FastSpring and indicates a charge from a company that uses FastSpring to process online transactions.

Look Up a Charge

FastSpring is an authorized reseller of software, digital products, and services for thousands of global companies.

"FSPRG" on your financial statement is short for FastSpring and indicates a charge from a company that uses FastSpring to process online transactions.

If you do not recognize a charge from FastSpring:

1. Search your email for "FSPRG" or "FastSpring" and look for order receipts close to the charge date.
2. Ask your household members to search their email for a receipt from FastSpring.
3. If you still do not recognize the charge, look up the charge using the form below.


If you do not have exact information then enter an approximation.
If we find your order, we will send the receipt to the email used for the purchase.
If we cannot find your order, your request will be forwarded to Consumer Support.