As required by law, FastSpring collects applicable taxes on all purchases:
Sales Tax: Physical products shipped to residents in California and digital products, subscriptions, and physical products for residents in the U.S. incur sales tax except in Alaska, Delaware, Montana, New Hampshire, Oregon, AA, AE, AP, AS, and Puerto Rico.
VAT / GST: Most sales in the EU and some specific other geographic locations incur VAT or GST. Rates differ by country.
Exemptions: Customers in some locations can enter their VAT ID as part of the checkout process if they are exempt from tax payments. If FastSpring receives a tax certificate for a subscription tax exemption, recurring charges for the same subscription will not incur taxes
FastSpring W9 tax form: https://fastspring.com/w9.pdf
Tax or VAT/GST Refund
For eligible Consumers, FastSpring can refund tax within 90 days of purchase made via credit/debit card, PayPal, or Amazon Payments.
Set Up Tax-Exempt Order
FastSpring can help create a custom tax-exempt order. Please include the following information when submitting your request:
- Product details: Name of the product (link or screenshot showing the product name and price)
- Quantity: Number of units
- Price: As seen on the checkout page
- Purchaser’s information:
- Full name (first and last)
- Email address
- Billing address, including zip/postal code
- Tax-exemption document: A copy in PDF or image format
Once you have all the information ready, submit your request by creating a Support Case.