Tax or VAT/GST Archives

Tax or VAT/GST

Sales Tax and VAT/GST Policy

As required by law, FastSpring collects applicable taxes on all purchases:

Sales Tax: Physical products shipped to residents in California and digital products, subscriptions, and physical products for residents in the U.S. incur sales tax except in Alaska, Delaware, Montana, New Hampshire, Oregon, AA, AE, AP, AS, and Puerto Rico.
VAT / GST: Most sales in the EU and some specific other geographic locations incur VAT or GST. Rates differ by country.
Exemptions: Customers in some locations can enter their VAT ID as part of the checkout process if they are exempt from tax payments. If FastSpring receives a tax certificate for a subscription tax exemption, recurring charges for the same subscription will not incur taxes.
FastSpring W9 tax form: https://fastspring.com/w9.pdf

Tax or VAT/GST Refund

For eligible Consumers, FastSpring can refund tax within 90 days of purchase made via credit/debit card, PayPal, or Amazon Payments.
Contact Consumer Support to request a Tax or VAT/GST Refund.

Set Up Tax-Exempt Order

If needed, FastSpring can create a custom tax-exempt order for you. When you contact us, be sure to include:

The name of the product (link or screenshot with the product name and price)
Product quantity
Product price as seen on checkout page
Purchaser’s full name (first and last)
Purchaser’s email address
Purchaser’s billing address including zip/postal code
A copy of the tax-exemption document, either in PDF or an image format

Contact Consumer Support to request a tax-exempt order.

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Consumer Support

Tax or VAT/GST

Sales Tax and VAT/GST Policy

Tax or VAT/GST Refund

Set Up Tax-Exempt Order