Selling Around the World Just Got Way Easier

Learn how using a merchant of record (MoR) works and why FastSpring is the premier MoR for SaaS, software, and digital goods businesses.

Why are more global SaaS companies partnering with a merchant of record to sell around the world?

We make it easier for your business to scale. MoR providers like us minimize the complexities that come from selling in new regions and expanding your product offerings and customer base.

Complexities an MoR Takes Off Your Hands

VAT & Sales Tax Management
Fraud Prevention
Payment Localization
Regional Payment Processing
Dunning Management
Buyer Support
and more!

The Benefits of Partnering With a Merchant of Record

Turn over all of the tedious billing tasks such as keeping track of the ever-changing VAT, sales tax, and compliance laws. An MoR calculates, collects, and remits compliance taxes on your behalf, maintains global compliance, manages chargebacks, and more. Reduce operations costs and risk at the same time.

An MoR platform like FastSpring includes all the features you need to build a branded and localized web storefront and checkout, manage subscriptions and digital invoices, and more. Plus, our APIs and webhooks seamlessly integrate with your CRM, accounting, and BI platforms, as well as your SaaS platform.

We’re already set up to sell in over 200 regions around the world, so when you use our platform, you’re automatically ready to sell wherever your customers are. We support over 20 currencies and languages and dozens of payment methods, making it easy to localize payments and increase conversions across the world.

Increase Profitability While Mitigating Risk

Turn over all of the tedious billing tasks such as keeping track of the ever-changing VAT, sales tax, and compliance laws. An MoR calculates, collects, and remits compliance taxes on your behalf, maintains global compliance, manages chargebacks, and more. Reduce operations costs and risk at the same time.

Reduce Your Payment, Sales Tax, and Subscription Management Stack Down to One

An MoR platform like FastSpring includes all the features you need to build a branded and localized web storefront and checkout, manage subscriptions and digital invoices, and more. Plus, our APIs and webhooks seamlessly integrate with your CRM, accounting, and BI platforms, as well as your SaaS platform.

Become Global Instantly

We’re already set up to sell in over 200 regions around the world, so when you use our platform, you’re automatically ready to sell wherever your customers are. We support over 20 currencies and languages and dozens of payment methods, making it easy to localize payments and increase conversions across the world.

How It Works

A merchant of record is an entity that sells goods or services to a customer and is the responsible party for the transaction.

As your MoR, we’ll sell goods or services on your behalf. Your customers will still visit your website to buy software or update subscriptions, but when they’re ready to check out, they buy the software from us. 

So whenever you make a sale, we’re essentially buying your product from you, then reselling it to your customer.  We become the responsible party for any transaction. But you still have access to any data and analytics from your customers and sales. Plus, you own the data and can easily migrate it in and out of our platform.

And with features like Storebuilder Library (our custom JavaScript library), your brand remains front and center throughout the sales process.

Why Choose FastSpring?

FastSpring isn’t the only merchant of record on the market. So why is ours the best?

1. The Most Go-to-Market Freedom

FastSpring’s native platform offers the most extensive features to support B2B and B2C sales processes of any merchant of record on the market.

We empower you to easily sell in all the ways your customers want to buy. Don’t optimize your business around the limitations of your payment platform — optimize your payment platform around the needs of your business.

  • Support for one-time purchases and recurring payments, subscription downloads and cloud-based platforms, trials with and without payments, and more.
  • Best-in-class self-serve checkout functionality and localized custom B2B quotes and invoicing.
  • Payments processed in over 240 countries or territories around the world.

2. Industry-Leading Customization

Enjoy the benefits of the MoR model without giving up control over your brand. You can’t beat our webhooks, APIs, or no-code customization options to create a seamless trial, checkout, fulfillment, and subscription experience that your customers will love.

  • FastSpring-managed JavaScript library: Customize and optimize your storefront and shopping cart.
  • Robust checkout localization: Over 20 languages available for your storefront and checkout.

3. We’ll Be True Partners

From onboarding to ongoing support, we offer hands-on support options for every single customer. Get the assistance and expertise your business needs to grow.

  • 24/7 multi-tier support: Tickets prioritized by urgency, not business size.
  • Global VAT, GST, and sales taxes managed by our experts: $54M filed and paid for our customers every year.
  • Multi-layer fraud prevention and compliance management on your behalf:  PSD2, SCA, GDPR, CCPA, Economic Nexus, and dozens of local regulations.

Frequently Asked Questions

You have control over your customer data with things like:

  • A robust API, webhooks, and native integrations.
  • Import and export processes to easily move your customer info into and out of our system.

You’ll need a full stack developer no matter what, but by reducing the amount of tools you need to manage payment processing, subscription management, taxes, and more, we make it much easier for your dev team to get up and running. 

Your customers will still see your company name on receipts along with an indication the transaction took place through FastSpring. Example: FS*YourCompanyHere.

Yes! We may be the responsible party for the transaction, but the customer is still yours. You’ll have full access and ownership over all customer data such as their billing history and changes to their subscriptions. You’re also free to migrate your subscriptions and customers to another payment platform at any time. And by leaving the hard stuff to us (like managing sales tax and fraud prevention), you’ll have even more time to strengthen your customer relationships and find new customers!