Merchant of Record Diagram Transaction Flow

Growing Companies Choose FastSpring as Their Merchant of Record

You’re in control of your online store with FastSpring as your Merchant of Record. As an official reseller of your digital products, software, or SaaS, FastSpring oversees global payments, taxes, refunds, fraud prevention, and so much more. All while providing a world-class checkout experience for your customers.
Merchant of Record Diagram Transaction Flow

Benefits of FastSpring’s Merchant of Record Model

Selling online is challenging. As a company that is looking to expand into new global markets, the Merchant of Record model provides all the ecommerce support you need so you can focus on what you do best—building great software. FastSpring has over fifteen years of experience as a Merchant of Record, helping companies successfully sell online.

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Global Payments

Whether it’s a one-time purchase or recurring billing for subscriptions, FastSpring partners with popular payment gateways around the world so you can provide the payment methods your customers want to use when shopping online.

Learn more about our global payment processing
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Automatic Tax Calculation, Collection, and Remittance

FastSpring automatically calculates, collects, and remits taxes in accordance with all local and global tax laws and maintains complete compliance with the EU’s value-added tax (VAT).

Learn more about our global tax management
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Compliance with all Global Regulations

We proactively manage compliance with all major guidelines and regulations, including the GDPR, PSD2, CCPA, and PCI DSS.

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Streamlined Refunds + Chargebacks

As a Merchant of Record, we take on the responsibility for managing refunds and reducing chargebacks on your behalf, whether it’s a clerical error or fraudulent transaction.

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Minimized Risk and Fraud Prevention

Our fraud monitoring and detection algorithm block fraudulent transactions before they happen without interfering with the customer experience.

Learn more about our risk management & compliance
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Award-Winning Order Support

We handle all aspects of purchasing and delivery, including licensing and activation. We also take care of all aspects of buyer satisfaction and payment-related customer support in our consumer support portal.

All the Ecommerce Features You Need in One Easy-to-Use Platform

Selling software, SaaS, and digital products is challenging. That’s why thousands of companies selling software and SaaS around the world partner with FastSpring to drive 30% more revenue worldwide.

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Try FastSpring

Get a free account and see why FastSpring is the ecommerce partner of choice for software providers around the world. Try our full-service ecommerce solution today to unlock revenue growth for your online company.