FastSpring is committed to protecting your software company from risk and managing global regulatory compliance.
Everything You Need to Reduce Risk and Manage Global Compliance
Expand your global footprint while preventing fraud, managing chargebacks, and complying with existing and emerging regulations. FastSpring’s platform handles it all!
FastSpring partners with Sift, a global leader in risk analysis and fraud prevention, to conduct risk analysis through machine learning and AI. This enables FastSpring to improve fraud detection, lower false positives, improve approval rates, and stop bad actors seeking to defraud companies using our platform. FastSpring can also block transactions from countries and jurisdictions where companies are currently not allowed to do business.
General Data Protection Regulation (GDPR)
FastSpring is compliant with the EU General Data Protection Regulation (GDPR). Our platform is capable of conducting business with all EU-based customers. FastSpring complies with the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.
LEARN MORE ABOUT GDPR COMPLIANCE
FastSpring is fully compliant with the California Consumer Privacy Act, which applies to any company with customers in California that is either a for-profit entity or collects or controls information about a California resident, and meets one of a variety of business thresholds.
LEARN MORE ABOUT THE CCPA
The Payment Card Industry Data Security Standard (PCI DDS) was developed to protect consumers and their data no matter where they shop or what channel they use. FastSpring renews our PCI Level 1 compliance every year, the highest level of certification possible.
LEARN MORE ABOUT MIGRATING DATA TO FASTSPRING
Managing chargebacks can be time-consuming and costly for companies selling online. As a merchant of record, FastSpring includes complete chargeback management as a built-in feature of our solution, managing and reducing chargebacks on your behalf.
What are common types of fraud that impact SaaS and software companies?
Fraud comes in a variety of forms. Identity theft can cause fraudulent transactions using stolen personal information. Friendly fraud occurs when a customer initiates a chargeback even though they received the goods or services they purchased. Affiliate fraud can occur when partners submit fraudulent transactions. Regardless of its form, FastSpring handles all types of fraud to ensure your online store is secure.
How are risk management and compliance different with FastSpring?
As your merchant of record, FastSpring is responsible for processing credit card and debit transactions on your behalf. This includes compliance with PCI-DSS standards and other payment laws and regulations while also managing refund requests and chargebacks. When you partner with FastSpring, you’re protected so you can focus on the rest of your business.
FastSpring is more than compliance. We’re your merchant of record.
FastSpring’s merchant of record model is a unique service available to sellers of SaaS, software, and digital goods — anywhere in the world. A merchant of record (Like FastSpring!) will process payments, deliver revenue, collect and remit sales taxes, manage your subscriptions, monitor fraud, increase approval rates, keep you compliant, and respond to any audits related to sales taxes or VAT — so you don’t have to.