Protect Revenue. Limit Fraud. Approve More Players.

FastSpring’s custom fraud prevention model is built specifically for web shop transactions. By combining AI-powered risk detection with real-time processing and expert oversight, our approach reduces chargebacks, prevents bad actors, and ensures seamless transactions.
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Selling Digital Downloads and Files

Are you trying to figure out how to sell digital downloads online? As a trusted full-service ecommerce partner, FastSpring is hands-down the best way to sell files online. FastSpring makes it easy for you to sell your digital dowloads, and even easier for your customers to buy them within a modern and streamlined checkout flow.

  • Gaming-Specific Risk Management Models:

    Our fraud protection is exclusively built for and tailored to gaming, continuously evolving in real-time while leveraging 20 years of digital commerce experience.

  • Machine Learning Powered Fraud Detection:

    Leveraging 1 trillion+ risk signals per year across 34,000+ sites.

  • Proactive Fraud Prevention:

    Detect and block fraudulent transactions without impacting “good” players.

  • Customizable Risk Controls:

    Tailor fraud settings to your game’s needs, with VIP whitelisting, premium models, and dynamic rule adjustments.

  • 3D Secure:

    Automatic authentication to verify high-risk transactions before they’re completed, protecting you and your buyers on a global scale.

  • Chargeback Alerts:

    For the few bad actors that still make it through the system, Chargeback Alerts help mitigate their impact.

  • Rules-Based Fraud Prevention:

    Targeted, explainable fraud rules allow for real-time intervention and customization based on emerging threats.

  • Human Oversight:

    Our 24/7 fraud operations team monitors transactions, responds to anomalies, and helps ensure legitimate players aren’t unfairly blocked.

Why FastSpring’s Fraud Prevention Is Different

Most fraud prevention systems fall into one of two categories:

  1. Rules-Based Systems: Provide precise fraud control but require manual intervention.

  2. Black-Box Machine Learning Models: Continuously learn, but lack transparency and inadvertently block legitimate players.

FastSpring combines both in a managed ensemble model:

  • 100+ Customizable Fraud Rules for precision and adaptability.
  • AI-Powered Risk Decisioning that evolves with every transaction.
  • 24/7 PayOps Oversight for real-time fraud prevention and rapid response.

FastSpring’s Managed Risk and Fraud Approach

Unlike traditional payment partners, FastSpring uses a managed fraud prevention model. For you, that means we take on a lot of the work for risk management and fraud prevention — so you don’t need to worry about self-managing chargeback rates, approvals in different countries, and more. FastSpring’s managed fraud prevention model includes:

  • Device-Level Protections: Velocity checks, CAPTCHA, and 3D Secure authentication prevent fraudulent transactions.
  • Platform-Level Risk Adjustments: Custom data attributes like session language mismatches and player history refine fraud decisioning.
  • Processor-Level Fraud Alerts: Direct integrations with global payment providers detect and respond to fraud in real-time.

VIP Whitelisting

VIP Players are responsible for the majority of D2C revenue, and we understand it’s vital that they can purchase when they want to.

  • VIP Risk Flags: Allowing for whitelisting of trusted players to ensure uninterrupted purchases.
  • Custom Risk Segmentation: Allowing for application of targeted fraud rules to specific player segments.

Advanced Machine Learning Risk Scoring

FastSpring fraud detection continuously evolves by analyzing patterns across a massive global dataset of gaming publishers

Custom Risk Rules

Fine-tune fraud settings based on your game’s needs.

Player Data Ingestion

Feed more information into the model and make an even more educated decision.

Post-Processing and Dispute Resolution

Fraud prevention doesn’t stop at checkout. With FastSpring, we help you protect your revenue from fraud throughout the entire journey:

  • Chargeback Defense: Delivers alerts to mitigate the impact of bad actors and protect your business.
  • Exception Data: Enriches our models and protects your revenue.
  • Multiple Payment Providers: Allows FastSpring to help prevent chargebacks by routing payments to the optimal provider.
  • Risk Agent Reviews: Increases protection and oversight and refines machine learning decision making to improve fraud detection accuracy as the market evolves.

Built for Publishers. Trusted by the Industry.

FastSpring’s fraud prevention tools are backed by 20 years of experience in digital payments, and they’re trusted by some of the biggest publishers worldwide. Unlike general fraud solutions, our gaming-specific risk model constantly adapts to current market conditions to ensure that publishers on FastSpring always have the most current protections available.

Ready to Get Started?

It’s easy to get started with FastSpring to collect direct to consumer payments in game, online, or from your web shop. Chat with one of our solutions consultants to learn exactly how FastSpring can support your game.
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