Background:
As part of our ongoing commitment to providing you with the best possible experience, we’re streamlining our payment methods to ensure the highest standards of safety and compliance.
In alignment with this commitment, certain payment methods are being carefully evaluated and, where necessary, removed. This proactive measure enables us to maintain a robust security framework, protecting both your interests and the integrity of our services.
What Is Changing?
FastSpring will discontinue support for the following payment methods.
Payment method | Platform* | Discontinue Date |
iDeal | Classic only | 4/16/2024 |
Giropay, Webmoney | Classic and Contextual | 4/17/2024 |
Sofort | Classic and Contextual | 5/21/2024 |
Alipay | Classic | 5/23/2024 |
Alipay | Contextual | Paused until 5/23/2024 |
Is Anything Required for FastSpring Users?
No action is necessary from your end. FastSpring will manage the removal of these payment methods from your checkout pages.
What Is the Impact on Buyers?
For your customers that have been utilizing any of these payments, we want to assure you that there is an alternative option available. Customers can transition to paying via several other payment methods, including cards and PayPal.
Further Questions?
If you have any questions about payment method changes or how it might affect your account, please reach out to our support team at support@fastspring.com