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Terms, Conditions and EULAs

As the Merchant and Seller of Record, FastSpring purchases products and services from you (the publisher / creator / provider) and re-sells the products or services to the end customers. Our status as the Merchant of Record provides many advantages to you, such as allowing us to handle all collection and remittance of sales tax and VAT, ultimately saving you time and energy.

The arrangement also means that any terms and conditions associated with a payment transaction processed by FastSpring need to be FastSpring’s Terms and Conditions, as opposed to your’s, or your End User License Agreement (EULA).

We recommend you include any necessary terms and conditions, and EULA for using the product. This can be placed on your website, or in the installer of your products where applicable.

Although it makes sense to include your terms and conditions on your website, you should carefully consider the potential impact on conversion rates if you require customers to accept the terms before purchasing. Every required step in the purchase process, including additional pages or clicks, is another opportunity for the consumer to abandon the checkout.

Order Flow

 

GDPR Relationships

The following diagram illustrates the relationships between FastSpring, you (the seller), and the consumer, from the perspective of GDPR compliance.

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