Collapse Menu
Docs Home
Extensibility Options
Contact Support

Manage your FastSpring Payouts Portal

Overview

Use the FastSpring Payouts portal to manage how you receive payouts.

See the FastSpring Payouts Support Center for questions about your FastSpring Payouts account, withdrawing funds, tracking your payment and transfers, and for links to phone, email, or chat support.

FastSpring Payouts

This payout method applies to you if you see an Activate FastSpring Payouts Account or FastSpring Payouts Portal button under your Store menu > Account Summary.

Activate FastSpring Payouts Account

The FastSpring Payouts portal requires a one-time account activation that is separate from your FastSpring App account. You begin activation via the FastSpring App any time or you will get an email notification to activate after the first time your FastSpring Payouts account is funded.

  1. Click the Activate button in the FastSpring App or in your activation email FastSpring
    • App: Navigate to your Store menu > Account Summary and click Activate FastSpring Payouts Account
    • Activation email: After your first transaction and when your FastSpring Payouts account is funded according to your Payment Frequency , you will receive an email notification with the subject “[Activation Required] You received a FastSpring Payout”. Click Activate Account.
  2. On the FastSpring Payouts account registration page, enter your Seller ID and click Continue Find your Seller ID in the FastSpring App under your Username > Profile > Your Company ID or parentheses in the first sentence of your activation email.
  3. Select your Account Type (Individual or Business).
  4. Enter your Account Profile details as requested, ensuring the information is accurate and matches your government ID. Click Continue.
  5. Enter your desired Password and Security Questions, select the checkboxes for the Legal Agreements, and click Continue.
  6. If prompted, select your appropriate Taxpayer Identification and click OK.
  7. On the eCommunications Disclosure page, select the checkbox and click OK.
  8. If prompted, complete the Taxpayer Identification details as requested, select the check boxes for Electronic System Submission, enter your name, and click Confirm.

Set Up Transfer Method

  1. Under Add New Transfer Method, select your country and currency
  2. Select a transfer method and click Continue
  3. Enter your account details as requested, and click Continue
  4. Carefully verify that your information is correct and click Confirm

If your FastSpring Payouts account has a balance and you do not initiate a transfer for an Inactivity Period of 90 days, you will incur a monthly fee of $5 (we recommend you configure Auto Transfer to avoid the fee)

Auto Transfer

  1. Follow instructions to set up at least one transfer method in FastSpring Payouts
  2. In the FastSpring Payouts portal, select Transfer to view your Transfer Center
  3. For your desired payment method, select Action > Create Auto Transfer
    • To modify existing auto transfer settings, select Action > Update Auto Transfer
  4. Configure the transfer period and transfer percentage and click Save
  5. Optionally, select More Options to configure additional currency settings
  6. Click Confirm

Try FastSpring

Get a free account and see why FastSpring is the ecommerce partner of choice for software providers around the world. Try our full-service ecommerce solution today to unlock revenue growth for your online company.