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How to Offer a Free Product

Overview

If you set the price on a product to be $0.00, then when a customer goes to purchase only that product, our order page will display the message "Order total must not be zero." To allow customers to purchase a product for free, you must also create a free discount offer and then add a product condition, which will limit the free discount to apply only to a specific product. Note: FastSpring does not charge a fee on free orders.

If you set the price on a product to be $0.00, then when a customer goes to purchase only that product, our order page will display the message "Order total must not be zero." To allow customers to purchase a product for free, you must also create a free discount offer and then add a product condition, which will limit the free discount to apply only to a specific product. Note: FastSpring does not charge a fee on free orders.

Go to SpringBoard's Store Home » Promotions and Appearance » Offers. Click Create Discount.

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Enter in a name for your discount that is used to for managerial purposes. Under Discount Types, select Free. Under Conditions, select the checkbox for Add Product Condition and select the product you want to make free. Click Next. Move to Active Status.

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This documentation library is intended for FastSpring's Classic Platform users. If you use the url springboard.fastspring.com to log in to your FastSpring Store, you are a Classic Platform user.

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