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Will FastSpring accept an order through email, mail, or fax?

Overview

Although FastSpring does not directly accept email, mail, or faxed purchase requests from customers, there are two ways to convert purchase requests into sales.

Although FastSpring does not directly accept email, mail, or faxed purchase requests from customers, there are two ways to convert purchase requests into sales.

Option 1: Enable Purchase Orders

You can enable purchase orders in your FastSpring store by going to SpringBoard's Store Home » Store Settings  » Payment Methods. You may only want to accept purchase orders for specific customers; in this case you should choose Enabled via URL and add ?option=po to the end of the URL you send the customer. For more detailed information, see Integrate Purchase Orders in Your Store.

tab_payment.png

Option 2: Use Order Creator

When you can work out a deal with your customer in advance, using SpringBoard's Order Creator, you can create an order on behalf of the customer with the details of the order (specific products, quantities of each product, and applicable discounts, including volume (“tiered”) discounts) and then provide the customer a URL for purchase completion.

To create an order, go to SpringBoard's Store Home » Order Creator.

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Important Notice

This documentation library is intended for FastSpring's Classic Platform users. If you use the url springboard.fastspring.com to log in to your FastSpring Store, you are a Classic Platform user.

Please visit fastspring.com/docs to access our latest documentation.

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