This article applies to FastSpring's Classic Platform. If you log in at springboard.fastspring.com, you are using Classic.
If you are looking for documentation for our newest platform version, please bookmark fastspring.com/docs/
How Do I Search for an Order?
To look up an order record or find a customer, click Order Search from SpringBoard’s Store Home. A search box will be revealed directly below where you clicked. Enter your search criteria and press Enter / Return to find the transaction.
You can search using: